Shipping and Postage Information
To avoid delays, we strongly recommend that you provide an attended business address (such as a work address), where someone you trust will be available to receive and sign for the order during normal business hours.
Please ensure you have your correct postage details entered when processing your order.
In stock orders are posted within 1-3 days of payment clearing.
We will not post an order until full payment has been recieved.
Stock is dispatch from our showroom on the Sunshine Coast, QLD, unless otherwise stated.
All purchases are sent via registered post.
Please check with your local post office if your order has not arrived, as courier will only attempt delivery once and then relocate the parcel for collection from your closest Australia Post.
Cute 4 Suit does not take any responsibility for any delays in shipping.
For further tracking and dispatch details on your parcel please email us.
Loss and Damage
Signing for Delivery – The customer is responsible for ensuring that either they or their authorised representative inspect the goods prior to accepting the delivery and signing the Proof Of Delivery (POD) document.
Signing of a Proof of Delivery (POD) document confirms that the consignment has been delivered in full and in good condition (i.e. no visible physical damage).
POD should only be signed once the good have been inspected, as a clean signed POD will void any insurance against loss or transit damage
If a shipment arrives with a damaged carton or item, the delivery should either be rejected with POD not signed or the POD must have the exact damage noted on it including any carton identifier available, signature, name and date as above.
Please note – if this information is not provided the POD will be treated as clean and will void any ability to claim loss or transit damage against shipping insurance.
Addtional Fees and Charges
If we incur extra delivery charges as a result of your action or inaction, these may be passed on to you at our discretion.
When a courier attempts to deliver the parcel to your nominated address and no one is available to recieve the goods, they will be transfered to the closest Post Office.
Parcels must be collect from the post office or they will be returned to us undelivered.
In this instance we have paid for delivery and will request further a further postage fee to resend the item.
Please advise a business address where possible so that deliver can be forfilled successfully.
Exchange and Return Postage
Please contact us via email prior to returning any purchases
Return Post Details :
Cute 4 Suit – 82 Gloucester Rd, Buderim QLD 4556
Ensure you return your purchases via registered mail.